FAQs
Got Questions? We've Got Answers.
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What areas do you service?
We currently operate in the Metropolitan Melbourne areas and Ballarat Region. We are rapidly expanding. If we’re not in your area yet, join our waitlist and we’ll notify you when we expand.
What bin should I use for collection?
We collect from your existing council bins for both one-off and weekly subscription service.
Do you collect all bin types?
We collect general waste and recycling bins.
Is your service for both residential homes and commercial businesses?
Yes, we service both residential and commercial customers.
Residential customers can book our services instantly via our website.
For commercial customers, please submit an inquiry using the Contact Form below so our specialised team can discuss your specific bin collection needs.
Will the council charge me any additional waste collection fees if I use your service?
We are a private service, not the council, so no additional fee. We empty your bin to prevent overflow and make room for your extra garbage.
Got More Questions?
Reach out to our friendly support team below